Your privacy matters to us. This page explains exactly what information arion casino collects from Filipino players, how it is used, who it may be shared with, and what rights you have over your own data. Please read this carefully before creating an account.
Last updated: 2025. This policy applies to all players accessing arion casino from the Philippines.
When you register an account with arion casino, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a copy of a government-issued ID such as a Philippine passport, driver's licence, or SSS/UMID card, as well as a selfie or proof-of-address document. When you make deposits or withdrawals, we collect transaction details including payment method information, amounts, timestamps, and reference numbers — though we do not store full card numbers on our servers. We also collect technical data automatically when you use the platform, such as your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us detect fraud, maintain platform security, and improve the overall experience for Filipino players. If you contact our support team, we retain records of those communications to help resolve disputes and improve our service quality. All data collection is limited to what is necessary for the purposes described in this policy.
The personal data we collect is used primarily to operate your account, process your deposits and withdrawals, verify your identity, and deliver the gaming and sports betting services you have signed up for. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies — these communications are service-related and cannot be opted out of while your account is active. Where you have given explicit consent, we may also send you promotional messages about bonuses and offers available on the Promotion page; you can withdraw this consent at any time through your account settings. Your data is used to carry out responsible gaming checks, including monitoring for signs of problem gambling behaviour and applying any self-exclusion or limit settings you have requested through the Responsible Gaming page. We use technical and behavioural data to detect and prevent fraud, money laundering, and other prohibited activities, in compliance with applicable Philippine regulations. Aggregated and anonymised data may be used for internal analytics and platform improvement purposes, but this data cannot be used to identify you individually. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight.
Arion casino does not sell, rent, or trade your personal information to any third party for their own marketing purposes — this is an absolute commitment we make to every Filipino player on the platform. We do share limited data with trusted service providers who assist us in operating the platform, including payment processors, identity verification providers, fraud detection services, and cloud infrastructure partners; all such providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to do so, we may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts — for example, in response to a valid court order or a regulatory compliance request. If arion casino undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with other players or make your account details publicly visible in any way. Any third-party links that may appear on the platform lead to separate services with their own privacy policies, and we are not responsible for how those services handle your data. If you have questions about specific data-sharing arrangements, you may contact our support team for clarification.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and our platform is encrypted using industry-standard TLS protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Sensitive data stored on our servers is protected by access controls that restrict visibility to authorised personnel only, and all staff with access to personal data are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential weaknesses in our systems before they can be exploited. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected players and relevant authorities in accordance with applicable legal requirements and within the timeframes prescribed by Philippine data protection law. You also play a role in keeping your account secure — we strongly recommend using a unique, strong password and enabling any available two-factor authentication options. If you suspect that your account has been compromised, please contact our support team immediately so we can take protective action.
As a player based in the Philippines, you have rights over your personal data under applicable data protection legislation, and arion casino is committed to honouring those rights in a timely and transparent manner. You have the right to request access to the personal data we hold about you, including a copy of that data in a commonly used format — simply contact our support team to make this request. If any of the information we hold is inaccurate or incomplete, you have the right to request that it be corrected, and we will action such requests promptly after verifying your identity. You may request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, though we may be required to retain certain records for legal or regulatory compliance reasons. You have the right to object to or restrict the processing of your data in specific situations, and to withdraw any consent you have previously given for optional processing activities such as marketing communications. If you wish to exercise any of these rights, please reach out to our support team with your request and we will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
We retain your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine laws and regulations, including anti-money laundering record-keeping requirements. When your account is closed, we will delete or anonymise your personal data within the timeframes prescribed by law, unless we are required to retain it for an ongoing legal matter or regulatory obligation. Transaction records and identity verification documents are typically retained for a minimum of five years following the closure of your account, in line with standard financial compliance requirements. Our platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and gather anonymised analytics data that helps us improve the platform experience for Filipino players. Essential cookies are necessary for the platform to function and cannot be disabled; optional analytics and preference cookies can be managed through your browser settings or any cookie preference tool available on the platform. We do not use third-party advertising cookies or share cookie data with external ad networks. For more information about how to manage cookies on your device, please refer to your browser's help documentation.
Arion casino reserves the right to update this privacy policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, the updated policy will be published on this page with a revised effective date, and registered players may be notified through their registered email address or an in-platform notification. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If you have any questions or concerns about this privacy policy or about how your data is processed, please visit the FAQ page for common answers, or contact our support team directly at [email protected]. We are committed to responding to all privacy-related enquiries promptly and transparently. This policy should be read alongside our Terms and Conditions and Responsible Gaming page, which together form the full framework governing your use of the arion casino platform.
If you have questions about how your information is handled, the FAQ page covers the most common queries from Filipino players. You can also head to the Register page to create your free account, or log in to manage your existing account settings.